Course Schedule - Fall 2008

BA 320 Operations Management

Stout home     BA 320 home    Syllabus    Schedule    Lecture notes    Term Project    Extra credit

Class Date

Topic areas for classroom discussion

Class preparation and class assignments

Homework due today

Project team assignments
 and deliverables

1 26 Aug Course introduction and outline

Explain extra credit requirements

Group dynamics

Project scope and definition - project objectives

Download and review syllabus

Review course requirements

Review text features

Review project requirements

  Form teams

Analyze project requirements

 

2

28 Aug Project management

Elements of a project plan
Scope
WBS
RAM
Gantt charts

In class - define project stakeholders

Read chapter 9 pp. 358-367 and review MS Project map phase 1, "Define a project"/"Initiate a project"

Know how to construct a Gantt chart

 

  Begin defining project scope and objectives. Objectives are specific accomplishments that are to be delivered. Your project's objectives should include your project deliverables with specific due dates, milestones, and specific quality criteria each deliverable must meet.
3 2 Sep Project management
CPM/PERT scheduling
Time/cost trade-offs
Scan chapter 9 pp. 367-386

Know how to construct a CPM/PERT network

In class - describe project "deliverables" and begin writing a project "scope" statement

Problem: 9-2  
4 4 Sep Introduction to operations management

 

Read chapter 1 - focus on the definition of operations  and operations management. Understand productivity. Know how to calculate multifactor productivity. Problem: 9-8

Questions: 9-1, 9-4, 9-5 (self graded)
Submit typewritten, team-developed project objectives. Objectives are specific accomplishments that are to be delivered (in other words, in writing, describe what you intend to produce) with specific due dates, milestones, and specific quality criteria each deliverable must meet.
5 9 Sep Product design Read chapter 4 - focus on "design process", "reducing time to market", and "improving the quality of design." 
Know how to calculate reliability.
Problem: 1-4

Review BW Best Designs of 2007

 
6 11 Sep Service design

Waiting lines, queuing theory

Read chapter 5

Know the "service design process".

Problem: 4-6 Submit typewritten project task (activity) list

For help in developing your task (activity) list, find guidance in chapter 9 and the Microsoft Project Map. I recommend you create your task list by first building a work breakdown structure (WBS): Below the project top level, use four subtask headings - Research/Analysis, Oral Presentation, Written Report, and Project Management Tasks. Break these four subtasks into tasks/activities or work elements.
7 16 Sep Processes and technology
 
Read chapter 6 - focus on "process planning and analysis."

Ford F-150 Doors

   
8 18 sep Processes and technology

Process selection

 

Know how to calculate breakeven volumes and how to choose among processes.
Know how to create a process flowchart in Excel.

 
Problem: 5-1  
9 23 Sep Process plans
Process analysis
Process flowcharts
Technology decisions
SIPOC high level process maps Problem: 6-9 Be sure to include the graph. Submit task (activity) schedule in MS Project calendar view, Outlook calendar, or other calendar application. Estimate and identify task durations for each task/activity. Show days and times when each task/activity on your task list will be performed.
10 25 Sep Capacity and facilities Read chapter 7 - focus on product/process/service layout design    
11 30 Sep Facility location models Read chapter 7 supplement Problem: 7-16 Submit prioritized list of three candidate businesses 
12 2 Oct Exam 1 Review chapters 9, 1, 4, 5, 6, 7, and S7 Problem: S7-1, S7-8  
13 7 Oct Supply chain management

Global supply chain procurement and distribution

Read chapter 10
Read chapter 11
  Confirm final business selection and submit point of contact (POC) information.
  9 Oct Fall break No classes    
14 14 Oct Forecasting Read chapter 12    

15

16 Oct Progress reports

Myer-Briggs Type Indicator exam (20 minutes)

    Present progress report. Click this link to see a sample progress report presentation. Find useful hints, organization, and topic headings at this online technical writing site.

Explain how you intend to complete your term project. Show tasks/activities to be performed and their date of performance. Use overhead/PowerPoint/handouts to display your task/activity calendar. Each team member should be prepared to explain how your team intends to produce the required deliverables.
 
16 21 Oct        
17 23 Oct Inventory management Read chapter 13 Problem: 12-5, 12-26  
18 28 Oct Inventory management
Operational decision making - simulation

May begin Ch 17 Scheduling today

Review chapter 13; read chapter 13S Problem: 13-5, 13-23 Submit draft term project formatted manuscript/outline. Submit your plan (outline) of how you intend to structure your paper. Present the style you intend to use for your business report.

For manuscript style/format help, try this CUNY Write site 

19

30 Oct Scheduling

Sales and operations planning

Strategies for adjusting capacity
Strategies for managing demand
Aggregate planning

Resource planning

MRP
CRP
ERP
CRM

Read chapter 17 - focus on loading, sequencing and monitoring plus the Johnson rule

Read chapter 14 - focus on APP pure strategies.
Know how to determine level and chase demand costs.

Read chapter 15

Problem: S13-3  

20

4 Nov Exam 2 Review chapters 10, 11, 12, 12S, 13, S13, 14, 15 and 17

 

Problem: 17-6, 17-15, 17-16
Problem: 14-5
 

21

6 Nov Quality management
Gurus - Deming's 14 points
TQM
Read chapter 2
Know the "PDSA" cycle or wheel
Know "Six sigma"
Know the "7 Quality Tools"
   
  11 Nov Saint Martin's Day      
22 13 Nov Myer-Briggs Type Indicator
Team personality profile
     
23 18 Nov Statistical process control Read chapter 3
Know how to construct a "p" chart
Know how to construct a "x" chart
Problems: 2-8  
24 20 Nov Statistical process control
Team presentations (1)
   Problem: 3-3, 3-11 Last day to submit extra credit papers
25 25 Nov Team presentations
(2)
     
  27 Nov Thanksgiving holiday      
26 2 Dec Team presentations
(2)
   

Submit edited thank-you letter mark-up

 27 4 Dec Team presentations
(1)
Peer evaluations
    Project term papers due today
28 8-11 Dec Final exam      

as of 11/17/2008

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