Course Schedule - Fall 2008
BA 320 Operations Management
Stout home BA 320 home Syllabus Schedule Lecture notes Term Project Extra credit
| Class | Date | Topic areas for classroom discussion |
Class preparation and class assignments |
Homework due today |
Project team
assignments |
| 1 | 26 Aug |
Course introduction and outline Explain extra credit requirements Group dynamics Project scope and definition - project objectives |
Download and review syllabus Review course requirements Review text features Review project requirements |
Form teams Analyze project requirements |
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2 |
28 Aug | Project
management Elements of a
project plan In class - define project stakeholders |
Read
chapter 9 pp. 358-367 and
review MS Project
map phase 1, "Define a project"/"Initiate a project" Know how to construct a Gantt chart
|
Begin defining project scope and objectives. Objectives are specific accomplishments that are to be delivered. Your project's objectives should include your project deliverables with specific due dates, milestones, and specific quality criteria each deliverable must meet. | |
| 3 | 2 Sep | Project
management CPM/PERT scheduling Time/cost trade-offs |
Scan
chapter 9 pp. 367-386 Know how to construct a CPM/PERT network In class - describe project "deliverables" and begin writing a project "scope" statement |
Problem: 9-2 | |
| 4 | 4 Sep | Introduction
to operations management
|
Read chapter 1 - focus on the definition of operations and operations management. Understand productivity. Know how to calculate multifactor productivity. |
Problem: 9-8 Questions: 9-1, 9-4, 9-5 (self graded) |
Submit typewritten, team-developed project objectives. Objectives are specific accomplishments that are to be delivered (in other words, in writing, describe what you intend to produce) with specific due dates, milestones, and specific quality criteria each deliverable must meet. |
| 5 | 9 Sep | Product design |
Read chapter 4 - focus on "design process", "reducing
time to market", and "improving the quality of design." Know how to calculate reliability. |
Problem: 1-4 Review BW Best Designs of 2007 |
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| 6 | 11 Sep |
Service design Waiting lines, queuing theory |
Read chapter 5 Know the "service design process". |
Problem: 4-6 |
Submit typewritten project
task (activity) list For help in developing your task (activity) list, find guidance in chapter 9 and the Microsoft Project Map. I recommend you create your task list by first building a work breakdown structure (WBS): Below the project top level, use four subtask headings - Research/Analysis, Oral Presentation, Written Report, and Project Management Tasks. Break these four subtasks into tasks/activities or work elements. |
| 7 | 16 Sep |
Processes and technology |
Read chapter 6 - focus on "process planning and analysis." | ||
| 8 | 18 sep |
Processes and technology Process selection
|
Know how to calculate
breakeven volumes and how to choose among processes. Know how to create a process flowchart in Excel. |
Problem: 5-1 | |
| 9 | 23 Sep | Process plans Process analysis Process flowcharts Technology decisions |
SIPOC high level process maps | Problem: 6-9 Be sure to include the graph. | Submit task (activity) schedule in MS Project calendar view, Outlook calendar, or other calendar application. Estimate and identify task durations for each task/activity. Show days and times when each task/activity on your task list will be performed. |
| 10 | 25 Sep | Capacity and facilities | Read chapter 7 - focus on product/process/service layout design | ||
| 11 | 30 Sep | Facility location models | Read chapter 7 supplement | Problem: 7-16 | Submit prioritized list of three candidate businesses |
| 12 | 2 Oct | Exam 1 | Review chapters 9, 1, 4, 5, 6, 7, and S7 | Problem: S7-1, S7-8 | |
| 13 | 7 Oct |
Supply chain management Global supply chain procurement and distribution |
Read chapter 10 Read chapter 11 |
Confirm final business selection and submit point of contact (POC) information. | |
| 9 Oct | Fall break | No classes | |||
| 14 | 14 Oct | Forecasting | Read chapter 12 | ||
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15 |
16 Oct |
Progress
reports Myer-Briggs Type Indicator exam (20 minutes) |
Present
progress report.
Click this link to see
a sample progress report presentation. Find useful hints,
organization, and topic headings at this
online technical writing site. Explain how you intend to complete your term project. Show tasks/activities to be performed and their date of performance. Use overhead/PowerPoint/handouts to display your task/activity calendar. Each team member should be prepared to explain how your team intends to produce the required deliverables. |
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| 16 | 21 Oct | ||||
| 17 | 23 Oct | Inventory management | Read chapter 13 | Problem: 12-5, 12-26 | |
| 18 | 28 Oct | Inventory
management Operational decision making - simulation May begin Ch 17 Scheduling today |
Review chapter 13; read chapter 13S | Problem: 13-5, 13-23 |
Submit draft term project
formatted manuscript/outline. Submit your plan (outline) of how you
intend to structure your paper. Present the style you intend to use
for your business report. For manuscript style/format help, try this CUNY Write site |
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19 |
30 Oct | Scheduling
Sales and operations planning
|
Read chapter 17 - focus on
loading, sequencing and monitoring plus the Johnson rule
Read chapter 14 - focus on APP pure strategies.
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Problem: S13-3 | |
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20 |
4 Nov | Exam 2 |
Review chapters 10,
11, 12, 12S, 13, S13, 14,
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Problem: 17-6, 17-15, 17-16 Problem: 14-5 |
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21 |
6 Nov | Quality management Gurus - Deming's 14 points TQM |
Read
chapter 2 Know the "PDSA" cycle or wheel Know "Six sigma" Know the "7 Quality Tools" |
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| 11 Nov | Saint Martin's Day | ||||
| 22 | 13 Nov |
Myer-Briggs Type Indicator Team personality profile |
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| 23 | 18 Nov | Statistical process control | Read chapter 3 Know how to construct a "p" chart Know how to construct a "x" chart |
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| 24 | 20 Nov |
Statistical process control Team presentations (1) |
Problem: 3-3, 3-11 | Last day to submit extra credit papers | |
| 25 | 25 Nov |
Team
presentations (2) |
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| 27 Nov | Thanksgiving holiday | ||||
| 26 | 2 Dec |
Team presentations (2) |
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| 27 | 4 Dec |
Team
presentations (1) Peer evaluations |
Project term papers due today | ||
| 28 | 8-11 Dec | Final exam |
as of 11/17/2008