Schedule - Fall 2007

MEM 650 Quality Control

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Class Date In class actions Class preparation Homework due today
1 27 Aug Course Introduction
Chapter 1 - Quality Basics
The Customer
Read Chapter 1 Develop quality attributes for desk-side presentations in class

2

3 Sep Labor day holiday  

 

 
3 10 Sep Chapter 1 TQM
Organizing for Quality
Desksides: TQM - "Organizing for Quality - Business Examples"
  Problem: chapter 1-8
4 17 Sep Chapter 2 Quality Advocates
Desksides: Quality "Gurus"
Deming’s 14 Points
Deming’s "Red Bead" experiment
Read Chapter 2  
5 24 Sep Chapter 3
"PDSA" - Quality Improvement Problem Solving
"Xerox" and "Florida Power and Light"
Read Chapter 3 Problems: chapter 2-3, 2-7, 2-12
6 1 Oct Chapter 3
Quality Tools
Desksides: 7 QC tools
Ch3 Case Study
  Problems: chapter 3-2, 3-4
7 8 Oct Chapter 4
Quality Metrics
Measurement
Statistics in Quality
Read Chapter 4 Problems: chapter 3-11, 3-36(c)
Case Study: "How We Slashed Response Time"
8 15 Oct Chapter 4
Statistics in Quality
Central Limit Theorem
  Research journal article review/critique due
Problems: chapter 4-2, 4-3
9 22 Oct Chapter 5
Variable Control Charts
Read Chapter 5 Problems: chapter 4-8, 4-9, 4-24, 4-36, 4-44
10 29 Oct Chapter 6 Process Capability
Chapter 7 Other Variable Control Charts
Read Chapter 6
Read Chapter 7
Problems: chapter 5-2, 5-8, 5-18, 5-19 and control chart handout problem
11 5 Nov Chapter 8 Probability
Sun Microsystems
Best Practices
Chapter 9 Quality Control for Attributes
Read Chapter 8
Read Chapter 9
Problems: Chapter 6–1, 6-2, 6-3, 6-4, 6-13
Problems: Chapter 7–2, 7-5, 7-11
12 12 Nov Saint Martin's Day holiday    
13 19 Nov Chapter 14 Quality Systems:
ISO 9000
Six Sigma
Read Chapter 14 Problems: Chapter 8: 5, 9, 10, 20, 26, 33, 34
Chapter 9: 9, 21
14 26 Nov Chapter 10 Reliability
Chapter 11 Advanced Topics in Quality - QFD
Chapter 12 Quality Costs
Read Chapter 10 Problems: chapter 14-4

15

3 Dec Oral presentation of final case results   Case write-up due
16 10 Dec Final exam    

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