Business Administration

BA 335 Organizational Management (3)

(revised 8-24-03)

 Class Meeting Time:Monday, Wed., Friday @ 9:00-9:50a.m. Room 216

Instructor:Paul Patterson

Office:Room 378, Old Main

Office Hours:MWF 10-10:50 a.m. Tues. Thurs., 11a.m.-noon and by appointment

Telephone:Office, 360-438-4373; Home, 360-943-0384

Assistant: Sharon Sullivan, 360-438-4512


Email: ppatterson@st

Text Organizational Theory, Design, and Change, 4th Ed. Jones, Gareth R. Prentice Hall, 2004.


The Course Objective:

As part of the Business and Economics Division, the course objective is to prepare students for careers in accounting and business after they have been grounded in general education.  We seek to foster personal and academic excellence within a process of life long learning through creating a cooperative learning environment that encourages students of diverse backgrounds to work effectively together, learn from each other, and achieve common goals. To achieve these objectives, this course seeks to integrate instructor and student experience, text and web information, and team project processes into a holistic learning experience.


Course Description:

There are new rules for today’s new economy.  By connecting people from the bottom up, successful companies are finding not only new ways to use emerging technologies, but new ways to tap into the collective mind power of everyone in the organization. Many believe that the old mind set based on productivity and efficiency are the wrong things to focus on.  Flexibility, creativity, curiosity and doing the right thing rather than doing things right are viewed as the focus of tomorrow’s successful companies. Students will explore these business issues, ethics, social responsibility and the organizational entities involved.  The process of effective goal setting within structures that coordinate human activities will be explored as well.  


Read Jones, Chapter 1
Required Texts and Materials:Jones, Gareth R, Organizational Theory, Design and Change, 4th ed. New Jersey:  Prentice Hall, 2004.


Recommended Supplementary Learning Resources:

Wallace, William M, Postmodern Management, Westport, Connecticut: Quorum Books, 1998.

Daft, Richard L, Organization Theory and Design, 7th ed.  United States: South-Western Publishing, 2001.

Hodge B. J., William P. Anthony, Lawrence M. Gales, Organization Theory, a Strategic Approach, 6th ed., New Jersey: Prentice Hall, 2003.

Various web and Internet sites related to Organizational Theory and Design.  Also suggest // for timely condensed articles related to business.


Relationship of Course to Program Curriculum:

BA 335 is a required course in the Bachelor’s, Business Administration Program.


Entry Competencies and Requirements:

Students entering this course are expected to:

1.   1.  Write and speak at the college level.

2.   2Have access to and utilize a word processor in preparation of written submissions.  Correct use of grammar is a requirement.

3.   3.  Attend all classes.  Your active participation is necessary.  You

may have experience in the subjects discussed.  Please note 40 points are possible for class participation. You cannot participate if you are absent!

4.   4.  Actively and materially support and participate in student team assignments. Working effectively with others is a necessary business skill.

Learning Outcomes:

During the organizational management course, you will study key management concepts that can enhance your ability to perform critical business related thinking and business decision making.  Through this course and upon its successful completion, you will be able to:

1. Apply organizational vocabulary, theory and management concepts to understand and resolve managerial business problems.

2. Analyze in written and oral presentation form, the use, or lack thereof, of basic organizational theory and management principles related to specific business situations.

3. Understand and identify critical issues related to organizational theory and management.  Understand how these concepts and tools can be applied to achieve organizational objectives.


Activities Targeted Toward Meeting Objectives:

1.    A written critical article analysis, no less than four typed double spaced pages in length.  NOTE:  The critical article analysis is not a report summarizing the article (more on this later)!


2.    As part of a class team project, you will prepare a team written analysis and oral presentation.  Your team will act as a company organizational management consultant.  Your team will select an appropriate organizational issue. Using class concepts and course derived strategies, your team will develop an organizational design and structure to address the central organizational management issue you have identified. 


This written analysis will be no less than ten typed double spaced pages. Please, don’t restate key points different ways in an attempt to add “filler” to your paper! 


Please note that (as in the real world) organizing and managing your team to include all team members as participants is critical to your project success.  When making your presentation, all members must participate in the oral presentation as well as the term paper itself.  Please utilize visual aids such as PowerPoint, overhead projections and hand-outs.  Keep your audience engaged! Limit your introduction and background (business assumptions) to not more than three minutes. Spend the majority of your effort on demonstrating the concepts and terminology presented in class.  You will be asked to independently rank each tem member’s contribution to this assignment. This ranking should be accomplished individually and will be held confidential.


The purpose of this presentation is to integrate (use in your report) concepts and terminology presented during the course.  You are to demonstrate mastery of the course subject.


During your oral presentation, avoid reading off notes and PowerPoint.  Your presentation is to your senior decision makers, which will be “The Class”! Keep the presentation tight and relevant to the course subject.


3.    Extensive class analysis and discussion of text materials, case studies and presented materials.


4. Closed book/notes interim examinations and final written examination.

Coursework and Grading Scheme:

Criteria: Points Possible
Written Article Analysis 35 95-100 = A 75-80 = C
"Marketing" Presentation 75 92-94 = A- 72-74 = C-
Class Discussion, Student Participation 40 90-91 = B+ 70-71 = D+
Two interim examinations @ 50 pts each 100 85-89 = B 65-69 = D
Final Examination 100 82-84 = B- 62-64 = D-
      0-61 = F
Total Possible Points 350    

Total Points Earned   X 100 = ________%.

Total Possible Points

The percent will be converted into the final grade you earn. 

NOTE: Assignments are due on the date specified in your syllabus. A minimum penalty of 10% will be assigned for papers turned in late the first week due. A minimum of fifteen percent will be deducted for each additional week past date due. Papers will not be accepted beyond three weeks due for credit.

1.Critical Organizational Article Analysis (individual effort): 

The critical article analysis will familiarize you with library business resources and scholarly business articles.  The JSTOR search engine has numerous scholarly articles that can be viewed and printed in full text.  To access JSTOR from Saint Martin’s home page, go to the library home page, research tools, business database, and then the JSTOR search engine; note the steps to access JSTOR from the Saint Martin’s web site are indicated at the end of this syllabus under reference resources. 

You need not use the JSTOR research engine, but the article you select must be of the same scholarly level addressing organizational theory and practice. site. 

Please confine your search to the following organizational areas:

1.  Organization and managing in a Changing Environment

2.  Management Ethics

3.  Contrasting Mechanistic and Organic Structures

4.  Designing Organizational Structures

5.  Managing Organizational Culture

The article you select should be scholarly, that is, it should include citations and references.

Paper Format:

The objective of your paper is NOT TO RESTATE THE ARTICLE.  It is to analyze the author’s position in terms of credibility and factuality.    

Please structure your critical analysis presentation along the follow outline. Number each section and address your presentation following the below outline:

Your paper will be graded based on the persuasiveness of your support for the position you take. Please keep your paper length between four and six pages, double space, 12pt type, Times New Roman.

NOTE: To obtain maximum credit, these elements must be addressed in your review.  (Don’t restate the article.  Number each step below and address the questions as stated.

Value Step

5% Step 1:  State Article relevance to course.  How/why is the article relevant?
15% Step 2:  Is the author's presentation logical? Is the author convincing to you?  Why?  Is his premise reasonable?  Does the author's conclusion logically follow?
30% Step 3:  What are the article's strengths and weaknesses?  Identify the article's major strengths and its major weaknesses.
25% Step 4:  What's your basis for agreement or disagreement with the author?  What points do you agree/disagree with and why?
10% Step 5:  What bibliographical (additional) support does the author offer for his position - or for your critical position?  What supporting documentation is presented for or against the position taken by the author?  If the answer is none, then you cannot receive credit for this section.
15% Step 6:  Present your analysis in proper form. *Use correct grammar, spelling, punctuation.  Use a current word processor and correct spelling and grammar before submission!  Grammatical errors may result in paper rejection.
100% Include:
bulleta cover sheet
bulletuse correct reference methods
bulletattach a copy of the article

*Note: Two style references are:

Furberg, Jon & Richard Hopkins.  College Style Sheet. British Columbia:  Bendall Books, 1993.

Ballou, Carole Slade.  Form Style.  New Jersey:  Haughton Mifflin Company, 2000.

Please feel free to discuss your progress with me at any point.  Often the most difficult issue is getting started.  By carefully limiting the scope of your work you can address the assignment with the resources (time etc.) you have available.  The grade you earn is determined by the treatment you give your assignments.  It is the result of your analytical content (how well you address the assignment) and the scope of your effort as well.

Students receiving a “C” grade or below, may revise their graded critical article analysis and resubmit it by the third class period following return of the initial graded paper for grade revision.  This revision of grade option does not extend to the final term paper submission.

2.    Organizational Management Consulting Presentation (team presentation):

Note:  Position your team as the company’s Organizational Consulting Group.  By working with your colleagues (other class students on your team), you can reduce the amount of background data you must research.  One of your first tasks is to select a suitable presentation subject. The class will be your “client”. The intent is to clearly demonstrate course mastery by using terms and concepts learned during the course. 

A presentation point outline is required.  Once submitted, the subject cannot be changed.  Please obtain instructor approval regarding the company/ organizational issue you select prior to your outline submission. This is necessary to avoid duplication of student class presentations.

The “Organizational Management Program Presentation” should be limited to a realistic organizational theory, design/change issue a company might face.  Based on your research, limit your presentation to a narrow issue that can be presented in the limited time you have. 

A common error is to spend over three minutes explaining your company background. Don’t do that! Assume your audience is familiar with your company. The presentation and written report must be a collaborative effort by all team members.   Your team may wish to start by following a marketing strategic audit outline. This outline would include (but may not be limited to):

a.    Business Situation Statement:

State the industry/business by way of a brief background statement.  Assume the class is familiar with your company, but requires a brief update on the critical issues you will address.

b.    Organizational Objectives and Goals:

State your assumptions:  This might include both internal and external environmental assumptions. Can you define what organizational issues/ objectives in hard data terms?  Separate symptoms from identifiable problems to you will address.

One approach seeks to state appropriate organizational objectives, based upon the organization’s internal and external environment.  A SWOT analysis format may be useful.

c.    Organizational Strategy and Tactics:

Clearly communicate your strategy and tactics that you will develop to address identified organizational issues you have raised.

Use of organizational concepts, including the above outline elements


Logical development of major organizational issues with supportive company data

Written paper submission:  form and grammar 15%
Oral Presentation* 30%
Grading Criteria:  

Use of organizational concepts, including the above audit outline elements


Logical development of major organizational issues

with supportive company data

Written paper submission:  form and grammar 15%
*Oral Presentation 30%   
Oral Presentation is graded as follows:  

vocal presentation; volume, inflection, enunciation, rhyme


Grammar; word usage, complete sentences           

Eye contact; audience involvement                  10%

Facial expression; body language                 


Audience analysis; interaction                    

Use of audio-visual aids                           10%

Organization of materials                         


Logical thought, in-depth analysis                


* Vocal presentation; volume, inflection   

Total Oral Presentation:                      

* Team members will rate each other by completing the attached Team Project Peer Rating evaluation form (TPPR).  Your instructor will assign an overall project grade to your team’s written submission.  The TPPR (which is attached to your syllabus) will be independently completed by team members and collected by your instructor along with your final examination.  

This form is used to assign individual student contribution grades.  The resulting written submission grade will account for 70% of the overall project grade.

The instructor graded oral presentation will account for the remaining 30%. For example, if the instructor assigned a written team/project grade of 80%, team members ranked higher by fellow students on the TPPR may receive a grade higher than 80%.  Student TPPR forms will be considered confidential and will not be returned to team members.

Note:  Both the oral presentation and the written submission must address the above points to receive the maximum points possible. The written paper can be turned in the final day of class—along with your team evaluation.

You are encouraged to use PowerPoint, transparencies and hand-outs as appropriate to reinforce your oral presentation.  Please include copies of these in your written submission as well.  If you wish this material returned to your team, please bring a self-addressed and stamped envelope the final day of class, or pick up the graded presentation at my office.  If you request mailing, please be sure you have the necessary postage affixed.

 Please note: 

1.  If you need course adaptations or accommodations because of a disability, if you have medical and/or safety concerns to share with me, or if you need special arrangements in case the building must be evacuated, please make an appointment with me as-soon-as possible.

2.  Both the Learning Center and Writing Center provide tutoring in a wide range of subjects. These centers offer individual learning consultations, study group assistance and supplementary learning resources. The tutoring schedules are posted outside the door in Old Main, Room 212.  To learn more about resources available to you, visit:


Internet sources can be a source of information for your team paper and presentation.  Sources I have found useful include:


Saint Martin’s Web Site: then---under the dropdown screen, enter “view databases by subject”, then

Enter business

Click on Submit

Click on JSTOR

Click on Search, then enter your subject, for example “marketing planning”

Click on Begin Search, and select your article for analysis.


For general meta search:!.com

For business articles:

For added text materials

For government information: