Dell Computer Corporation

Process Technology and Organization of Operations

Major Steps in the Input-Transformation-Output process

Order received (50% via Internet)

–Assembly begun within hours

  • Custom machine(s) assembled
  • Custom software installation

–Assembly completed within 6-8 hours of production order

–Shipped within hours

  • Total time from customer order <15 hours

[Type of Process] [Degree of Automation] [Major Steps in I/O Process] [Sourcing Strategies] [Distribution Strategies]