OPERATIONS MANAGEMENT

GLOBAL 500 INDUSTRIAL AND FARM EQUIPMENT FEATURING

       
CATERPILLAR HISTORY      
TYPES OF PROCESSES  

CATERPILLAR MISSION
DEGREE OF AUTOMATION      
DISTRIBUTION/FACILITY STRATEGY Vision:   Be the global leader in customer value.
SOURCING STRATEGIES    
PRODUCTS Mission:  Caterpillar will be the leader in providing the best value in machines, engines and support services for customers dedicated to building the world's infrastructure and developing and transporting its resources. We provide the best value to customers. 

Caterpillar people will increase shareholder value by aggressively pursuing growth and profit opportunities that leverage our engineering, manufacturing, distribution, information management and financial services expertise. We grow profitably.

Caterpillar will provide its worldwide workforce with an environment that stimulates diversity, innovation, teamwork, continuous learning and improvement and rewards individual performance. We develop and reward people.

Caterpillar is dedicated to improving the quality of life while sustaining the quality of our earth. We encourage social responsibility.
SERVICES

QUALITY ASSURANCE

    

CUSTOMER SERVICE

FACTORY WALKTHROUGH    

 

 

    

 

    
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CATERPILLAR HIGHLIGHTS...
A Global Strategic Player
Caterpillar is a Global 500 company and the world's largest manufacturer of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. Caterpillar offers varied financing options through its Financial Products Division. The Logistics Division provides fully integrated logistics solutions for both Caterpillar and third party clients.

Caterpillar posted 2000 sales and revenues of $20.18 billion, $473 million higher than 1999. Caterpillar recorded half of its sales to overseas customers and has maintained its position as a leading U.S. exporter with U.S. exports of $5.2 billion in 2000.

Caterpillar products and components today are manufactured in 45 plants in the United States and 60 plants located in 20 countries outside of the United States.

Caterpillar invested more than $649 million in research and technology in 2000. Our employees earned more than 2,800 patents in the past six years.
Financial Strength
Caterpillar is financially strong - able to fund product programs for future customer needs, provide financing for dealers and customers, and reward its shareholders. CAT continues to generate significant net free cash flow enabling investments in strategic growth opportunities and fully expect to generate sales in excess of $30 billion by the middle of the decade.
Social Responsibility
Caterpillar is dedicated to sustaining the environment and improving the quality of life. In everything CAT does, they are guided by their Code of Worldwide Business Conduct. CAT  claims to meet or exceed local environmental regulations, develop solutions to customers' environmental challenges, advocate free trade and take the lead in the business community on important issues.
Shareholder Value
Caterpillar is committed to generating attractive returns for its shareholders. Strategic growth initiatives involving their machine, engine, and service businesses are expected to drive these returns over the next several years. Since 1993, Caterpillar has increased cash dividends in eight consecutive years, boosting the quarterly dividend to $.35 per share. Since June 1995, we have repurchased approximately 63 million shares, or about 15 percent of our outstanding shares.
 
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